Heritage Animal Hospital at 111 Woodland Trail Drive in Friendswood, Texas

Customer Reviews about Heritage Animal Hospital

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  What do you think when the vet tells you that your dog will need 2 or 3 teeth extracted and when they call you to tell you that your pet is out of surgery, informs you that they took 13 teeth? After the exam the previous day, this highly educated vet said '2 but maybe 3 teeth need to come out'. No phone call or anything but a big surprise. Did we get a chance for a 2nd opinion? Absolutely not. The next day (New Year's Eve) her stomach was very upset so the vet sold us 4 pills to solve the problem. A few hours later (after hours) she developed a severe case of diarrhea. Little did we know, a common side effect of this medication is diarrhea. We called the office about 6 pm and the recording said they check messages regularly and would call us back. So no call back, the nausea medicine causes severe diarrhea and no vet calls back. On Saturday, we called about noon and boy were they surprised Mia had trouble as they didn't know we called, they apparently never checked their messages. Our pets are very dear to us and to be treated like this, like none of this was important is not the type of vet we want to do business with. To have almost 1/3 of a 7 year old pet's teeth taken without any options is unacceptable.
  August 30, 2017

  by Jay Traylor
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  So caring and compassionate. Dr. Pulido helped with a very tough situation with my cat which ended with us putting him down. She sent the sweetest note, along with a paw print from my cat and a tissue - which I immediately had to use.
  February 20, 2017

  by hekintx

Opening hours Closed now

Today: 08:00 am — 06:00 pm

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About Heritage Animal Hospital in Friendswood